The Thanet Visitor Information Centre

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Thanet Visitor Information Centre:

Silver Winners in the 'Visitor Information Service of the Year' category at the Beautiful South Awards for Excellence 2015

Winners of the 'Tourist Information Service of the Year' in the Beautiful South Awards for Excellence 2013

Winners of the GOLD Award for ' Visitor Information Provider of the Year' at the VisitEngland Awards for Excellence 2016 

Winners of the Bronze Award for ''Visitor Information Provider of the Year' at the VisitEngland Awards for Excellence 2013

Commended Pride in Thanet Tourism Award 'Team of the Year' 2015

Our Visitor Information Centre serves the whole of the Thanet area. We can give you visitor information about Margate, Broadstairs, Ramsgate and the surrounding villages. We also hold information about attractions in Kent, London and The South East.

The range of services include:

  • Searching and booking Quality Graded Accommodation for your stay                         
  • Booking your tickets for National Express, Eurolines and Coach Day Trips
  • Offering local information on events, attractions, activities, transport
  • Selling a range of souvenirs, including those produced or designed in Thanet and Kent
  • Booking tickets to local theatres and performance venues  
  • Selling radar keys, parking tickets and tide timetables
  • Providing a large range of maps, visitor guides, brochures, local and regional leaflets
  • Ordering service for out of area brochures and guides.

The Visitor Information Centre is located next to the Turner Contemporary gallery at: The Droit House, Stone Pier, Margate, Kent CT9 1JD

(01843) 577577 visitorinformation@thanet.gov.uk

Open 7 days a week 10am to 5pm (April to October) and Tuesday - Saturday 10am-5pm (November to March) 

Thanet Visitor Information Centre Access Statement

Droit House has a side entrance with ramp and automatic door, making it accessible to disabled persons and those with prams.

You can also see the team at events throughout the summer in the Mobile Visitor Information Centre.

Meeting and Function Room for Hire: ‘The Drum’ meeting space at Droit House is the ideal location for meetings, training facilities and private events. The flexible and multi-purpose space can accommodate up to 40 people theatre style or up to 15 people for a boardroom style meeting. It can also be used to accommodate presentations or a unique event.
For more information on our rates or if you like to make a booking, please call 01843 577577 or email visitorinformation@thanet.gov.uk

Other Information Providers - In Broadstairs, on the promenade, you can visit the information kiosk, providing literature and a 24 hour touch screen facility with information about the area. There is also another kiosk located at the Lillyput Mini Golf which holds a range of local leaflets. In Ramsgate, visit The Customs House, which provides literature about the area 

Tourist Information Points - across the towns we have 26 blue tourist information points containing posters on events that are taking place in the coming weeks and general information on the area.

Visitor Ambassadors - look out for one of our Ambassadors who are active tourism champions of the area to help you have an excellent experience whilst in the area. They can help with information on places to visit, location of car parks, details of events happening and our beaches.

Key Information Points - Leaflets on the area are available for you to pick up at a range of different attractions in the area, including hotels and guest houses, restaurants, harbours and cafes