Santa's Grotto (27 Nov - 24 Dec)

27th November - 24th December 2026

Westwood Cross Shopping Centre

Step into a world of magic this festive season and get ready to send your Christmas gift requests straight to the man himself… because Santa’s Grotto is returning to Westwood Cross!

Opening hours... 27th November – 11th December

Monday – Friday: 2pm – 5pm / Saturday: 10am – 5pm / Sunday: 10am – 4pm

Christmas week extended hours... 14th – 24th December

Monday 14th – Friday 18th: 11am – 5pm / Saturday 19th: 10am – 5pm / Sunday 20th: 10am – 4pm / Monday 21st – Thursday 24th: 10am – 5pm

The festive family experience is set to return for another year from Friday 27 November, running right through until Christmas Eve, giving families in Thanet the chance to enjoy a special moment together.

On arrival at the Grotto, guests will be greeted by one of Santa’s workshop elves, who will share fun stories about their Christmas preparations before stepping inside to meet the big man in red himself. Children will each enjoy a meeting and photo opportunity with Santa, sharing their Christmas wish list and finding out whether they are on the naughty or nice list. Each child will receive a certificate and an age-appropriate gift to take home and enjoy.

This year, Santa and his elves are also offering photo gifts for an extra touch of festive joy, which can be purchased with tickets in advance or before guests exit the Grotto into the shopping centre.

Please arrive a few minutes before your time slot. Pushchair and wheelchair friendly. You’re welcome to take photos – just be mindful of other families.

Click here to find out more about Westwood Cross

Tickets and Pricing

Tickets: £8.50 plus booking fee (includes a magical visit and a gift)
Adults: Free with a paid child ticket

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Location

Open Map

Address

Santa's Grotto at Westwood Cross 2027 Westwood Cross Shopping Centre, 23 Margate Rd, Westwood, Broadstairs
CT10 2BF

Contact

hello@westwoodx.co.uk 01843 867273

Links

Website

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Accessible parking

Accessible toilets

Free car parking

Step-free access