Accessible services and facilities for visitors to Margate, Broadstairs and Ramsgate
Wherever possible on this site we have endeavoured to list information and facilities for our visitors with mobility, visual or hearing difficulties within each section.
A copy of the Thanet Visitor Information Centre Access Statement can be seen here
Facility symbols on adverts provide a quick reference to the facilities available at each establishment.
You can also use this document to quickly compare the facilities at all of our Hotels, Guesthouses and Self-Catering properties
The Blue Badge Disabled Parking Scheme is run locally by Kent County Council, allowing disabled people to park closer to shops and amenities in towns and cities, where parking is otherwise restricted. Find more information here or call +44 (0) 3000 416 262
Blue Badge holders can park free of charge:
More information about Blue Badge parking restrictions can be found here.
Car Park Disabled Bays
More information about Car Parks across Margate, Broadstairs, and Ramsgate can be found on Thanet District Council’s website.
Most of the bus routes across Thanet are operated by Stagecoach, and use low-floor Easy Access buses, which are wheelchair-accessible, and have designated spaces. For information about using Mobility Scooters on buses, please contact Stagecoach Customer Services & Disabilities Helpdesk on 0345 600 2299.
Local train services are operated by Southeastern. Information about station accessibility and facilities, including Passenger Assist services, can be found here.
Express Cars 0800 0472301 or 07432310330 (24/7 service)
Wheelability offers fully accessible bikes for disabled and non-disabled people, for use along the coast from Minnis Bay Car Park, The Parade, Minnis Bay, CT7 9QP.
Call 0333 366 0834 or visit YourLeisure’s website
Please contact the Visitor Information Service Team for further assistance on 01843 577577 or to download this information, please click here
RADAR Keys - These are available to access accessible toilet facilities from Thanet Visitor Information Centre (Margate) and Ramsgate Visitor Information Centre for £3.50 each
At Westwood Cross Shopping Centre on the 1st floor of the Management Suite is an accessible toilet facility with a hoist, a height adjustable bench, accessible handles and a state-of-the-art alarm system.