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Accessible services and facilities for visitors to Margate, Broadstairs and Ramsgate

Wherever possible on this site we have endeavoured to list information and facilities for our visitors with mobility, visual or hearing difficulties within each section.

Should you require additional information, please contact the Visitor Information Services on 01843 577577 or 

A copy of the Thanet Visitor Information Centre Access Statement can be seen here

  • Accommodation

    Facility symbols on adverts provide a quick reference to the facilities available at each establishment.

    You can also use this document to quickly compare the facilities at all of our Hotels,  Guesthouses and Self-Catering properties 

    Printable Accommodation Guide

  • Accessible Beaches and Bays

    Beaches and Bays Accessible Statements 

  • Car Parking and Public Transport

    The Blue Badge Disabled Parking Scheme is run locally by Kent County Council, allowing disabled people to park closer to shops and amenities in towns and cities, where parking is otherwise restricted. Find more information here or call +44 (0) 3000 416 262

    Blue Badge holders can park free of charge:

    • in ‘on-street’ Pay-and-Display bays;
    • without time limits in limited waiting and
    • residents/shared parking places;
      and subject to not causing obstruction for up to three hours on a yellow line.

    More information about Blue Badge parking restrictions can be found here.

    Car Park Disabled Bays 


    • Mill Lane Multi-storey Car Park, CT9 1LB - 17 bays
    • Market Street Car Park, CT9 1EU - 4 bays
    • Trinity Square Car Park, CT9 1HR - 6 bays
    • Harold Road Car Park, CT9 2HS - 3 bays


    • Joss Bay Car Park, CT10 3PG - 4 bays
    • Albion Street Car Park, CT10 1NE - 5 bays
    • Harbour Car Park, CT10 1EU - 4 bays
    • Crofts Place Car Park, CT10 1JT - 3 bays
    • Vere Road Car Park, CT10 1JF - 4 bays
    • St Peters, Park Road Car Park, CT10 2BG - 7 bays


    • Albion Place Car Park, CT11 8HQ - 2 bays
    • Cannon Road Car Park, CT11 9SQ - 5 bays
    • Cavendish Street Car Park, CT11 9AL - 2 bays
    • Meeting Street Car Park, CT11 9RT - 2 bays
    • Royal Harbour Multi-storey Car Park, CT11 9EF - 22 bays
    • Queen Street / Elms Avenue Car Park, CT11 9ER - 2 bays
    • Staffordshire Street Car Park, CT11 8NT - 10 bays
    • Marina Esplanade Car Park, CT11 8NA - 14 bays


    • Albion Road Car Park Birchington, CT7 9DN - 4 bays
    • Alpha Road Car Park Birchington, CT7 9EQ - 3 bays
    • Minnis Bay Car Park, Birchington, CT7 9LT - 9 bays
    • St Mildred’s Bay Car Park, Westgate-on-Sea, CT8 8AA - 5 bays

    More information about Car Parks across Margate, Broadstairs, and Ramsgate can be found on Thanet District Council’s website.

    Public Transport

    Most of the bus routes across Thanet are operated by Stagecoach, and use low-floor Easy Access buses, which are wheelchair-accessible, and have designated spaces. For information about using Mobility Scooters on buses, please contact Stagecoach Customer Services & Disabilities Helpdesk on 0345 600 2299.

    Local train services are operated by Southeastern. Information about station accessibility and facilities, including Passenger Assist services, can be found here.


    Express Cars 0800 0472301 or 07432310330 (24/7 service)

    Accessible Bikes

    Wheelability offers fully accessible bikes for disabled and non-disabled people, for use along the coast from Minnis Bay Car Park, The Parade, Minnis Bay, CT7 9QP.
    Call 0333 366 0834 or visit YourLeisure’s website 

    Please contact the Visitor Information Service Team for further assistance on 01843 577577 or to download this information, please click here 

  • Mobility Hire and Services

    Click below for a list on places around Thanet which may be able to provide rented mobility aids:

    Printable Mobility Services

  • Public Conveniences

    RADAR Keys - These are available to access accessible toilet facilities from Thanet Visitor Information Centre (Margate) and Ramsgate Visitor Information Centre for £3.50 each

    Click here for a list of toilets which have accessible facilities

    At Westwood Cross Shopping Centre on the 1st floor of the Management Suite is an accessible toilet facility with a hoist, a height adjustable bench, accessible handles and a state-of-the-art alarm system.

TDC 3 towns logo (High Res ).JPG
Contact Us
Visitor Information Centre
The Droit House
Stone Pier
Kent CT9 1JD
Te: 01843 577577
Official website of Visit Thanet, Thanet District Council.