White building with clock tower, green neon sign above doorway saying 'I never stopped loving you' and painted underneath 'Margate Pier and Harbour Company 1812'. Portrait banner either side of doorway ' Visitor Information, Margate, Broadstairs and Ramsgate plus giant I for information in blue and red. Aframe notice board to right of entrance. Bright blue sky
Thanet Visitor Information Centre, Margate

Visitor Information Services

Margate Visitor Information Centre is open Wednesday - Sunday 10am-5pm

The team can also be contacted by telephone, email &  social media during these hours 

If you are planning to visit us, please be aware:

  • All visitors to the building must wear a face mask/covering before entering
  • Customers may be asked to wait a short time if the Centre becomes too busy

* Ramsgate Visitor Information Centre: Open daily October to March 11am-3pm

* Broadstairs Information Kiosk: Closed until Easter 2022

Margate Visitor Information Centre is located next to the Turner Contemporary Gallery at:

The Droit House, Stone Pier, Margate, CT9 1JD

Get in touch on 01843 577577 or visitorinformation@thanet.gov.uk

How we can help...

Our Visitor Information Centre serves the whole of the Thanet area. We can give you information and advice about visiting Margate, Broadstairs, Ramsgate and the surrounding villages. We also hold information about attractions in Kent, London and the South East.

Our range of services includes:

  • Stocking a selection of free Maps, guides, magazines and leaflets for the local area & region
  • Giving information and advice about local Attractions, including Walks, Activities, and Events 
  • Information and advice about local Public Transport, including maps and timetables
  • Advice and information about local Quality Graded Accommodation for your stay
  • Safety advice and information for Beach and Coastal Path users, and Dog walkers, e.g. about weather and tide times
  • Coach Booking and travel information service for National Express and local Coach companies offering Day Trips, short holidays, etc.
  • A friendly Souvenir and Gift shop, selling a range of cards, books, and seaside-themed ornaments and homeware, much of which is produced or designed in Thanet and wider Kent
  • Hiring out Coastal Explorer activity bags for family days at the beach
  • Selling Radar Keys, Tide Timetables, & Stamps
  • Ordering service for out-of-area brochures and guides

Thanet Visitor Information Centre Access Statement (click here to view)
Droit House has a side entrance with a ramp and automatic door, making it accessible to wheelchairs, pushchairs, and those with limited mobility.

  • Meeting Room & Function Room for hire Toggle accordion content

    *Please be aware the room is now available for hire but at a reduced capacity of 6 people. Please do get in touch with us to discuss your requirements*

    ‘The Drum’ meeting space at Droit House is the ideal location for meetings, training facilities and private events.

    The flexible and multi-purpose space can accommodate up to 40 people theatre style or up to 15 people in boardroom style.

    It can be used to accommodate presentations or a unique event. The room is equipped with WiFi, projector, screen, laptop and drinks machine

    For more information on our rates or if you would like to make a booking, please call 01843 577577, email visitorinformation@thanet.gov.uk or look at our business site for further details 

  • Other Information Providers Toggle accordion content

    In Broadstairs, on the promenade, you can visit the information kiosk. There is also another kiosk located at the Lillyput Mini Golf which holds a range of local leaflets.

    In Ramsgate, visit The Customs House, which provides literature about the area

  • Tourist Information Point Boards Toggle accordion content

    Across the towns we have 26 blue tourist information points containing posters on events that are taking place in the coming weeks and general information on the area. Please supply posters 4-6 weeks before your event for consideration 

  • Visitor Ambassadors Toggle accordion content

    Look out for one of our Ambassadors who are active tourism champions of the area to help you have an excellent experience whilst in the area. They can help with information on places to visit, location of car parks, details of events happening and our beaches.

    For more information, visit our business site 

  • Key Information Points Toggle accordion content

    Visitors' Maps and a selection of other information are available for you to pick up at a range of different attractions in the area, including hotels and guest houses, restaurants, and cafes, train stations and harbour offices.

  • Winners of the GOLD Award for ' Visitor Information Provider of the Year' at the VisitEngland Awards for Excellence 2016
  • Silver Winners in the 'Visitor Information Service of the Year' category at the Beautiful South Awards for Excellence 2015
  • Winners of the Bronze Award for ''Visitor Information Provider of the Year' at the VisitEngland Awards for Excellence 2013
  • Winners of the 'Tourist Information Service of the Year' in the Beautiful South Awards for Excellence 2013
  • Commended Pride in Thanet Tourism Award 'Team of the Year' 2015