Contact us for information about the Isle of Thanet - home to Margate, Broadstairs, Ramsgate and surrounding villages
We are pleased to announce Thanet Visitor Information Centre in Margate has been awarded GOLD in the Visitor Information Service of the Year category of this year’s Beautiful South Awards, operated by Tourism South East.
Our Visitor Information Centre team in Margate are able to respond to face-to-face, telephone, email, and social media enquiries 10am-5pm Wednesday - Sunday during December
*Margate Visitor Information Centre is located next to the Turner Contemporary Gallery at: The Droit House, Stone Pier, Margate, CT9 1JD Get in touch on 01843 577577 or visitorinformation@thanet.gov.uk
*Broadstairs Information Kiosk: 2023 season from Saturday 1st April until Sunday 1st October daily 10am-4pm. From Saturday 1 July at new location on promenade at Chandos shelter.
*Ramsgate Visitor Information Centre: Open April to September Monday - Saturday 10am - 4pm and October - March Monday - Saturday 11am - 3pm.
How we can help...
Our Visitor Information Centre serves the whole of the Thanet area. We offer information and advice about visiting Margate, Broadstairs, Ramsgate and the surrounding villages. We also hold information about attractions in Kent, London and the South East.
Our range of services includes:
Thanet Visitor Information Centre Access Statement (click here to view) . Droit House has a side entrance with a ramp and automatic door, making it accessible to wheelchairs, pushchairs, and those with limited mobility.
If you're still exploring the Isle but need somewhere to store your luggage, our Visitor Information Service (The Droit House, Stone Pier, Margate, CT9 1JD) can help!
Here at our Centre, we can hold your luggage for £5 per item, per day. Just bring your items in, and we'll keep them secure, allowing you more freedom to discover the area.
Our Bag Drop service is on a first-come-first served basis and is dependent on capacity.
Call us to check availability on: 01843 577577
Bag Drop also available at: Kings Emporium (King Street, Margate Old Town) during their current opening hours: 11am - 5.30pm daily.
Broadstairs has an Information Kiosk on the promenade. There is also another kiosk located at Lillyputt's Mini Golf, which holds a range of local leaflets.
Ramsgate has a Visitor Information desk inside The Customs House, which provides literature and advice about the area.
‘The Drum’ meeting space at Droit House is the ideal location for meetings, training facilities and private events, as well as exhibitions.
The flexible and multi-purpose space can accommodate up to 40 people theatre-style or up to 15 people in boardroom-style.
It can be used to accommodate presentations or a unique event. The room is equipped with WiFi, projector, screen, laptop and hot drinks machine.
For more information about prices, availability, or booking, call 01843 577577, email us at visitorinformation@thanet.gov.uk or check our business site for further details
Look out for our Ambassadors - active tourism champions of the area - to help you make the most of your experience and your visit. They can help with information about places to visit, beaches, car parks, and details of local events.
For more information, visit our business site
If you would like to take the new FREE fun and interactive online course, please visit www.thanetvisitorambassador.co.uk
This gives a brief introduction to the Isle of Thanet and is aimed at anyone who comes into contact with visitors to the area, or who has a keen interest in promoting the area.
Visitors' Maps and other information is available at a range of locations in the area, including hotels and guest houses, restaurants, and cafes, train stations and harbour offices.
